Les Belles Bobettes accepts all payment methods via direct checkout on Etsy. Your order will be delivered upon payment received.
CASH METHOD: choose "other" in payment methods and pay me cash when meeting me at my work studio.
(please note that you have to send me a message to let me know when you are picking up package.)
PICKUP AT WORK STUDIO:
use the promo code PICKUPATELIER to withdraw shipping fees. Then get in touch with me to schedule a time of pickup.
In all cases, I do not accept personal cheques.
All shipping is th Canada Post.
Within Quebec : 3 to 5 days
Rest of Canada: up to 2 weeks
Outside of Canada : Post Canada generally delivers within 2 weeks.
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Due to the intimate nature of underwear, refunds and exchanges are not possible. Please get in touch with me before ordering for more details on the tem(s) you wanna buy. I will give you the exact measurements of the product(s) if needed. Then, please take your measurements crefully. Take a thread and measure yourself, then lay flat on a ruler.
If the garment doesn't fit you as expected, i can make alterations but only at my studio and in person. You need to pass by my studio so i can see hpw it fits on you. Fees will be charged for alterations.
It's really rare but it might happens (i am a human being after all) If you fid a problem with the garment confection, please get in touch with me as quickly as possible. We will talk or find a agreement together so you and I are satisfied and happy with the product.
As I dedicate all my time to make pretty and comfortable underwear, but i am unable to be in everybody bodies, i would like to have your comments on what i make; The fit, colors and ideas on how to be more inclusive are always welcome.
Thanks in advance for sharing your thought and ideas on how to be more inclusive and genderless and please if you like my product, share this my boutique.